Shipping
SHIPPING
All packages are sent from my studio in England via Royal Mail and will dispatch within 3-7 days of purchase.
International shipping is available! ~ please research your country’s shipping regulations to ensure they allow parcels from the UK. Additional info for EU customers can be found at the end of this page.
UK SHIPPING
- Cowplants - £5
- Accessories - £2.50
Sent via Royal Mail 1st Class delivery (1-2 days)
INTERNATIONAL SHIPPING
- Cowplant - £11-13
- Accessories- £10
International orders are estimated 2-3 weeks delivery - EU customers: please see below for additional info.
IS MY ORDER TRACKED?
All international orders are mailed with end-to-end tracked delivery. This gives us both peace of mind that your package is safely on its way!
DOUBLE CHECK THE DELIVERY ADDRESS!
To ensure a speedy checkout, you can save delivery details ahead of time by using Apple Pay or Android equivalent (Google Pay, etc.) which lets you zoom through the queue, without the worry of mistyping any important info.
I cannot provide refunds for items sent to an address provided incorrectly by the customer. If you notice a mistake after purchasing, please let me know asap!
EUROPEAN UNION SHIPPING
As of July 2021, EU VAT regulations enforce all imports to be subjected to tax in the customers country (see here for more details).
VAT is added to the total order (items cost + shipping fees) and rates vary in each country.
As an independent artist, I cannot undertake the task of remitting tax in every country individually. Therefore, VAT will be collected upon arrival (at customs or at point of delivery). Please research shipping regulations within your own country, to better understand any potential customs or VAT fees.
Feel free to contact me if you have any questions! <3