FAQ

RAFFLE SALE FAQ

General FAQ - see end of page 👇

WHEN IS THE NEXT RAFFLE SALE?
September 29th - October 3rd !!


WHAT IS A RAFFLE SALE?
When the raffle sale opens, you can submit your request for available items marked with “RAFFLE SALE” in the shop.

These items will not be available publicly and winners will be drawn at random after the raffle closing date, to purchase their chosen items.

Only ONE entry per person is allowed and multiple items can be requested eg. x1 cowplant and x2 keycap (this quantity does not affect your chance of winning)

All info for shipping can be found on the Shipping page and item prices will correspond with those currently displayed in the shop - failure to pay invoices you win may result in a ban from future sales.

The first wave of invoices will be sent out shortly after the raffle closes, with winners having 24 hours to respond! Further winners will be contacted each day until all the available cowplants are adopted!

An announcement will be shared via Twitter and Instagram stories (saved in highlights) when all the items have been claimed.


WHAT WILL BE IN THE UPCOMING RAFFLE SALE?
Cauldron cowplants and cowplant keycaps will be up for adoption!!

• one order per person
• maximum 1 cauldron cowplant
• maximum 3 keycaps


DO YOU OFFER INTERNATIONAL SHIPPING?
Yes! Shipping info for the UK and international orders can be found here


WHAT HAPPENS IF I ORDER FROM THE SHOP AND ALSO WIN THE RAFFLE?
If you order from the shop before or after entering the cowplant raffle, message me and I can refund duplicate shipping!


HOW DO I PURCHASE IF I WIN?
Winners will be sent an invoice (via email of instagram DM) to confirm their selected items, provide a shipping address and pay via PayPal.

(it’s super simple and you can always reach out if a problem pops up, so no need to worry!)

 

GENERAL FAQ

WHEN IS THE NEXT SHOP UPDATE?

September 28th - cowplant / keycap raffle !!

November TBA - last raffle of the year & XMAS RESTOCK !!

Shop updates are announced about a week in advance and each update will have different items scheduled to arrive stock, so be sure to keep an eye out if you’re after something in particular! Handmade items will be available through the raffle sales(see info above)

Designs will vary by season and all clay items are handmade in my little home studio - so please don’t be disheartened if you miss out, more minis are probably already in progress!


DO YOU SHIP WORLDWIDE?
Yup! I’m based in the UK and shipping details can be found on the 'Shipping' page.

Be sure to take a moment and research shipping regulations in your county - if mail incoming from the UK is currently restricted/banned, orders will likely go missing.

If your postal system is currently out of action or you're planning to move in the near future, let me know and I will hold your package.


DO YOU SELL BIGGER COWPLANTS?
No plans to sell larger sculpts at the moment - but I will announce across socials if anything changes in the future.



DO YOU TAKE PREORDERS OR PERSONAL COMMISSIONS?
Not for handcrafted clay items (cowplants, keycaps, earrings, etc.) at the moment, and I’m currently closed for general commission. Thank you for for considering making a request though :”)


HOW DO YOU MAKE YOUR SCULPTURES?
All my sculpts are handcrafted from polymer clay and painted in detail, with acrylic paints and chalk pastels. 

Everything is made individually and I’m always happy to share a little more about my process, so absolutely feel free to reach out on Instagram if you have any specific questions!